Home

Consultancy and Software Solutions

About

Meta Cannect provide software solutions and consultancy services for customers. We have a wealth of expertise in the development and deployment of large and complex physical security systems. Using our strong back ground in surveillance, PSIM and managing geospatial data; we have developed a range of bespoke software packages for our customers.

Custom Solutions

Bespoke software solutions

Mobile

Mobile solutions for any platform

Desktop

Desktop solutions for any platform

Secure

Secure Environments and People

Custom Software Solutions

Meta Cannect have developed a range of applications specialising in delivering low latency streaming video and real-time location information. Our solutions include:

  • Mobile video integration
  • Delivery of video to police custody suite tablets
  • Integrating on train CCTV to a major PSIM provider

Consultancy Services

Meta Cannect have a wealth of experience of deploying large scale integrated surveillance and PSIM systems. Our skill set includes:

  • Accurate requirements capture
  • System design
  • Project delivery
  • Management and hosting of geographic data
  • Cross platform software design and implementation
  • Designing highly efficient networked video solutions over complex networks including mobile

First Response

In any emergency the first 60 minutes are critical.


Any time wasted during this so called golden hour can mean the difference between life and death. First Response aims to close the gap between an incoming call and the emergency services arriving on scene by quickly capturing the location of the caller. To further assist the responders, the caller is able to send photos and a live video stream directly to them whilst en-route. This enables the responders to carry out early triage or prepare for a developing situation before arrival at the scene.

Key Benefits

Caller

  • Provides the caller with confidence that the emergency call handler knows exactly where they are.
  • Gives the caller control of what information they send to the call hander.

Call Handler

  • Enables emergency call handlers to instantly locate and track a distressed caller.
  • Provides the emergency call handler with enhanced situational awareness via the ability to view real time video and receive images from the caller.

Responder

  • FIRST Response Mobile delivers the callers location and situational awareness information directly to the on-route responders, enabling them to perform triage and make key decisions while still en route.

Supervisor

  • Increases efficiency of the call centre by reducing the amount of time required for call handlers to establish the location of the caller.
  • Provides a case management interface that allows calls to be passed between operators in the event of a call failure or escalation.
  • Delivers real time situational information to the supervisor, enabling them to make more effective decisions about what response to provide to the call.

Key Features

Caller

  • Works with all three major smart phone platforms.
  • Utilises the built-in functionality of the phone without requiring the caller to have an App installed.
  • Has been optimised to work even when the caller has a poor mobile data signal.

Call Handler

  • Works with all major web browsers, therefore does not require any software to be installed on the call handlers workstation.
  • Can instantly locate and track a caller to within two metres *
  • Provides the call handler with both coordinates and a simple three word location system in the event the caller's data connection fails.
  • Call handlers can forward the incoming call information to an on route responder.

Responder

  • Compatible with iOS, Android and Windows Mobile.
  • Delivers real time information (location, video**, high resolution photos) from the caller directly to the responder's tablet or smart phone.

Supervisor

  • Provides a simple and intuitive user interface, minimising training requirements.
  • Utilises a cloud based architecture for quick deployment and scaling.
  • Securely stores all video and photo's sent from the caller, these can then be exported for use in any subsequent investigation.
  • Keeps a time stamped audit trail of all call data and actions.
  • Has been designed to enable a future integration with the CAD system
* The accuracy of the location is dependant on the hardware and signal strength of the caller's mobile phone** Video is currently only available when the caller is using an Android handset.

Show More